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"a complete waste of money"

"very disappointed"

"my only issue is that you cannot control the camera movement via alexa however you simply just have to open the app and there you go"

"this one is as good as any of the other more expensive ones with the added bonus of working off a usb power pack if needed"

"footage we found video it from a diff device of device app is on works well also another issues we found when playing footage back and camera is being moved on video it’s very noisy but would def but again def worth the money"

"get notifications on my mobile of motion can be helpful but sometimes the delay is too long if it was security issue"

"another issue i’ve encountered using an iphone 8 is when using the app to view the camera image the app freezes and it is very difficult to close the app"

"i've only had one connection issue and that was on its first day re did connection and had 24 7 cover and streaming since"

"this is done on the wansview servers and so far i have not had any false alarms even though it is pointed at our front door with a large glass window beside it so after checking other cameras on amazon i decided to invest in another wansview this time the q5 which is at a very good price"

"the main problem i've found is with the software"

"wish i never wasted my money!"

"viewing inside the house would not cause problems"

"ive not had any connection issues and the picture is clear and solid and night vision works well"

"the nice long power cable and various sets of fixings meant that i could ceiling mount it and the app has a feature whereby you can then flip the picture so that it is the right way up"

"don't waste your money on alarm systems that no one takes notice of"

"somehow after few months it stopped working"

"the ip camera works as it should has a mobile app and various functions like many modern ip there is a cloud option etc etc this camera was quite a cheap camera so i didn't expect much but i was pleasantly surprised out of all of the cameras i got this is the only one not going to the bin"

"the wansview picture showed up on screen with 3 dots showing it was trying to connect"

"absolute waste of time"

"device was a total waste of money and i would not recommend it to anyone"

"absolute garbage i have tried contacting customer service twice now with no success"

"picture attached is taken in total darkness so very good night vision"

"first normal then infrared and the last is through a glass window note: it's raining so looks quite dull"

"i find this quite annoying as i have been using other cameras without problems in the contacam software for several years!"

"i've used other brands previously and had an awful experience"

"there seems to be a time delay this is a wee bit frustrating"

"i must be really unlucky compared to all the other reviewers"

"this is a terrible camera"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"personally my dog just looks around and then gets bored"

"my old wired foscam has an ip address a built in webserver and sends emails albeit using old protocols which will eventually make it inaccessible externally "

"the video quality is very bad and worst"

"i would recommend that potential buyers think carefully as to whether thes cameras fullfill their requirements"

"when it works it's quite good with a good picture though using the voice part or moving it makes it immediately run really slow and its already quite slow"

"ok not to worry cancel storage but wait checked email and have been charged for a years worth of storage non refundable"

"i have deleted the camera off the app and attempted to reset and reconnect but it seems the reset button doesnt work either"

"i receive so many false error alarms each day i'm going crazy"

"however after a few days i kept getting error messages and the camera wouldn’t connect"

"i’d like to firstly say it was not obvious that there is a memory card slot that is under the lens and instructions were not clear"

"the only problem i had was that the camera has a closed rtsp port so i cannot use it with the hardware provided by my existing camera recording service provider however for £20 this camera will still come in use and i will also trial the wansview cloud service to see how it compares to my existing provider"

"another issue i’ve encountered using an iphone 8 is when using the app to view the camera image the app freezes and it is very difficult to close the app"

"only small issue i experienced was the initial setup as there were some issues with the conpanion app and wifi"

"that one took me less than 90 seconds to setup as i was familiar with the process can't really fault them so far!"

"i have been using it for over a month now and it works fine no problems at all it is a very good camera but my only gripe with it is you have to use it with the phone app so you can't link it to another security camera system such as onvif"

"i initially bought this camera to monitor my pets as mysterious scratches were appearing on the dining room table reading wansview website they said their cameras were onvif compliant so would work with blueiris which i already have with outside cameras so no need for their cloud storage and all cameras in one place"

"i wanted a webcam for my computer this is some ridiculous service which takes an age to set up and after youve done it makes you agree to sign up for some service what service?"

"there is only a second or 2 difference between the camera and your phone viewing so absolutely fine though the sound on mine isn't great you can understand what is being said so it's not a massive problem and it seems to be intermittent so may be some kind of interference from something electrical in my home or next door on the camera side"

"● cost = 10 10 ● set up = 10 10 dose not need a good fantastic wifi signal but dose need a fair signal like all wifi products ● fixing fitting product to areas = 10 10 all fixings come with each camera only need a screw driver and power socket close by there is an approximately 1"

"then it suddenly freezes and it pings back to a few hours before to footage i’ve already viewed it’s so annoying i couldn’t believe it"

"ad states q5 has a microsd slot: false advertising!"

"another disappointing factor is you can only change the position of the camera from the app and not from amazon echo show"

"once the app had been downloaded it was all plain sailing"

"if you are experiencing problems with earlier versions of the android app i recommend deleting it and loading the latest app version"

"plugged back in and reset the camera to factory settings and continued to set it up again and it was working fine for a few hours and then the internet drops again"

"i would like to see a free cloud service like some others offer but it again is not a major issue when local recording can take place anyway"

"the instructions are misleading you do not have to use the cloud but the micro sd card will only work for a limited time then wont be recognised and wont let you format it so that function is totally useless"

"i was concerned when i read about the fake reviews but was attracted by the price and knew i could always send it back if it's rubbish"

"on all occasions it was user error and they helped me understand what i needed to do"

"i had a foscam indoor camera a few years ago which was a nightmare to set up and it crashed frequently"

"customer support has been in touch for updates after a slow start their response has been good"

"the phone app is very good but the win10 pc app really doesn't work"

"they have passed on suggestion for location based activation of alerts and also ability to snooze alerts to the development team for the money this camera is a no brainer and i plan to buy more for my house"

"you can't view these with a web browser or third party software such as ispyconnect"

"i have two older wansview cameras which are very reliable and never drop off the network and when a camera of a different make failed recently i bought the q5"

"i had little problem with paypal payments i’m not really using it often "

"i also cannot view when i’m not connected to the same internet as the camera any tips for this as the instructions were seriously lacking 🤦‍♀️"

"the two way communication is pretty useful for catching little rascals who are up to mischief"

"the micro sd card slot is very discreet and hidden meaning that it would be hard for a potential burglar to take out there are however some minor flaws: the microphone sounds rather poor"

"i had little problem with paypal payments i’m not really using it often "

"when i installed them i found that they were unreliable prompting me to read the amazon reviews varying from totally useless listing the problems i was experiencing to absolutely brilliant"

"i have set it on the lowest alert setting and it still detects small motions when i am sat using my computer on my desk"

"i cannot recommend this product it seems very outdated compared to my old motorola i had a couple of years ago which was of similar price as this one"

"these then sit on your phone till you delete them"

"only slight annoying thing is the clicking sound when night vision turns on off at dusk apart from that brilliant"

"all in all pretty useless even with cloud storage this is the same"

"later on the only problem i had was with the timer"

"i can't find fault with anything"

"went through all trouble shooting and stil can't get it to connect back to my wi fi"

"this will save me many unnecessary visits to the hall"

"dislikes : app is dreadful read reviews as to why on the app store motion detection only captures 10 seconds of video unless you pay monthly camera only works from its own app"

"it doesn't pick motion up very well the cloud storage with wansview is very expensive compared to others and its night vision is atrocious"

"i must say that i was quite worried about the negative reviews and the positive ones were too good to be true however since it was the cheaper that specified to meet my requirements i went for it"

"i have bought the wansview camera so that i can monitor the boiler from home and see that it has not gone into fault mode"

"clunky interface for moving camera"

"if i could give this zero stars i would but there is no option"

"the cable was too short & caused a fault"

"had a minor technical problem with one of the cameras but customer support were really quick to reply and quickly resolved my issue"

"very functional app and control"

"the app is difficult to use to find a recording due to an innovative timeline scroll which responds very slow"

"the app is very simplistic but still has everything you need you can also take photos of the live feed via the app"

"all that for this price is just plain crazy"

"i do have some niggles which i will describe here"

"i pleased to dash i haven’t experienced any crashes or bugs in the application so am happy with that"

"i like the motion detector and also like to have a different brand from my alarm system so i can rely on two different systems to be sure there are no false alerts"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"why the hell is it so bloody difficult to just set them up"

"even the pan–tilt–zoom function is laggy & inaccurate"

"like the exterior cameras i struggled to install using the qr code but to be honest the manual setup is so easy it doesn't matter"

"but most of the time this is irrelevant because it wont connect"

"notifications are quiet intrusive but can be silenced"

"you can schedule when you want to receive 'alerts' i do this 11:00pm 6:00am so that when i wake up i can see if anything has happened but if you don't want alerts you can just go into the app and see if theres been any movement recently"

"i can’t afford the cloud storage so i haven't tried the free trial only to have it disappear at the end of the trial period"

"when we had a problem with motion alerts sandra at customer service was very quick to reply to emails and kept me informed every step of the way"

"the micro sd card slot is very discreet and hidden meaning that it would be hard for a potential burglar to take out there are however some minor flaws: the microphone sounds rather poor"

"when it arrived it never worked"

"the only negative is that i haven't been able to find a way of sending the recordings onto someone else"

"generally it is good but sometimes it loses connection usually at a time you need it most"

"i returned this"

"i am the manager of a community building which has an unreliable boiler"

"the zoom on the video and photos are great too zoom on video only works while video is playing but the photo zoom would definitely be court room evidence quality"

"had a little trouble at first but they do sort problems out quickly and send upgrades for the system"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"this happens seamlessly as long as you have a wi fi connection to the camera if this is lost for some reason it does not record if a firmware upgrade was possible to resolve this it would make the camera even better so this is really the only negative point i have overall for the price i don’t think this camera can be beaten or at least i haven’t found one so far!"

"this is crazy it's only been under 2 months and it's playing up already"

"wanted this camera to keep an eye in my toddler's room using the new echo show5"

"since the camera has a direct connection to your network you don’t have to worry about security risks"

"you can pan tilt remotely but recommend muting the app first as the motor makes a very loud noise"

"had inition instilation issue!"

"so now i have no reliable connection to camera which loses wifi all the time i have been charged for storage i do not need and could not cancel and have purchased 2 sd cards and a wifi extender"

"screenshot and zoom in case you’re interested i think i’ll end up repositioning the camera to get the best view of the space but the picture quality and camera operation are great"

"restart via app would not work"

"although the onboard micro sd is discretely hidden away the camera could be subject to destruction or theft"

"once i had set it up and downloaded the wansview app it soon became clear that it wasn't for me"

"sending back do not even bother to order this rubbish exploitation"

"i have had this camera for over a month now and i use this to keep an eye on my two recently purchased bull terrier puppies"

"there are not many options you can modify but then if you want to be able to tweak this that and the other then you'll be needing to buy a much higher spec camera at a much higher price"

"another feature i like is the setup of preset positions showing a little thumbnail of where you set it up clicking on the thumbnail takes the camera straight to that position"

"great little gadget"

"i’ve thrown out the box as cake on bin day or would be returning"

"however when i then signed out of the app it would not allow me back in as my email and password ‘were not consistent’"

"i had high hopes for this camera after reading the reviews but after countless problems and it constantly restarting my internet connection every few minutes i had to plug it out and do some troubleshooting"

"unfortunately although the picture quality and zoom was excellent i'm afraid the motion capture didn't quite reach"

"to insert just pan the lens ball upwards to review the sd card slot and push in with the contacts downwards until it clicks and holds the card inside"

"they are silent in operation so can be used without disturbing anyone"

"when connected the ssid can then be hidden again"

"i cancelled all my future prescriptions payments and will be returning the camera"

"i've been through about 4 cameras some cheaper some more expensive but they all seem to remove the capability to use the ip camera for sharing on devices like splitcam for those wanting to use it on streaming sites"

"nicely built tricky to connect but just follow the instructions and it works"

"amazon you need to tighten up on questionable reviews!"

"i would never recommend this and i am bitterly disappointed and would suggest to others to really research what you are paying for"

"obviously no use for remote supervision of the premises"

"one minor limitation on only 4 accounts can access it"

"should there be any unwelcome visitors their images will be captured remotely to my phone"

"wansview camera really just rating the purchasing and returning experience as unfortunately the camera i received didn't work!"

"this is not something i am not complaining however as it reassures you to know what when it comes to an event which you want surveillance of it will definitely capture the footage"

"i had many issues in the beginning and had to install and reinstall a few times"

"after reading some clearly fake reviews and some negative ones i still decided to buy this product as one thing i did not see was a negative review on network security"

"it doesn't want to stay connected and sometimes i have to manually restart for it to comeback on line again : this device is clunky the panning around the room is a joke it either zooms around and just doesn't connect with the fingertip control"

"drips off all the time"

"i haven't signed up for the storage as the motion detection and the app gives you a couple of days anyway and if you view it via the app you can save it forever on your phone but if you are going away and wont be using your phone and app a tech free holiday if such a thing exists then you can have that added option when signing up knowing that the images are stored ready for when you get back"

"there have been a few occasions when the camera has missed motion and therefore i have been unable to view what happened during this period"

"there was a small delay in the device recognising the qr code from my mobile device when syncing but that was probably due the privacy screen on my iphone"

"it will be 2:30pm but i will get an alert for 6:26am but there is nothing there i am also now unable to save any of the alert videos to my phone it just doesn't save it and if it does it tells me there is no video to view"

"the app is brilliant and opens almost instantly to view via the cloud which this camera uses"

"wansview camera really just rating the purchasing and returning experience as unfortunately the camera i received didn't work!"

"the wansview g5 ticked all the boxes: wifi connectivity local and or cloud storage remote viewing via the app or a website motorised remote control of the field of view microphone and speaker so i can scare anyone aboard excellent picture quality"

"loses a little quality but you can still make out what's happening"

"i think the positive reviews for this product could be fake"

"connecting to the camera from the app can take up to 10 seconds and video sound feed is delayed around 8 seconds"

"dont buy this camera!"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"pan tilt control with dual motors 360 degree panorama viewing angle night vision function two way audio with internal microphone and speaker"

"either because he moves and alerts me or i'm just being nosey and wondering why he isnt moving"

"when i installed them i found that they were unreliable prompting me to read the amazon reviews varying from totally useless listing the problems i was experiencing to absolutely brilliant"

"we only use the camera for real time viewing and an occasional of photo or video"

"i also aren't keen on the colour during the day grass shows as pink but this isn't too much of a concern"

"giving me the answer i needed and reporting the issue which resulted in a firmware update within 2 days fixing the problem"

"no issues logging into the camera when remote"

"i really dislike this product"

"my friend bought one as well and has the same problems"

"i have two older wansview cameras which are very reliable and never drop off the network and when a camera of a different make failed recently i bought the q5"

"these are minor gripes indeed"

"the support via email was great and it just required some updating after contacting them to unlock the rtsp function so it might take a couple of days if this is what you need make sure you install the camera and it is online for them to access it and upgrade the camera software but despite not being standard this option is there where other companies just fobbed me off this camera they were very helpful"

"disappointed with this"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"sometimes it takes a little patience for the wifi connection to take place but once set up there should be no further hassle and you can keep track of the camera via any ios or android device with the app installed"

"i’ve tried endlessly but could not get this camera up and running very disappointed even signed up for the monthly plan but made no difference i’m going to return as it’s completely useless"

"i think the term "wireless" should be removed from the title since it does need to be plugged in to work so isn't actually wireless"

"now free storage not accessible user name and password on wansview site different from camera login and also different from storage login"

"i was concerned when i read about the fake reviews but was attracted by the price and knew i could always send it back if it's rubbish"

"connected and then lost signal"

"there is also a slight delay when adjusting camera positioning manually but again that's expectable and acceptable"

"went back onto mine and my phone was no longer listed "

"cons: the video can be a big laggy sometimes"

"after a slight hiccup getting the q5 connected to the wifi as i'd mislaid the instructions and hadn't left the q5 pointing at the qr code long enough during which wansview's customer services were very attentive everything is working fine"

"the lens adjustment on the app can take a bit to respond but it makes this cute creaky noise when it does lol"

"contrary to some reviews here there is an sd card slot it’s on the vertical axis of the lens so tilt the lens upwards and you will find the slot"

"i have not used the sd card recording or subscribed to the cloud service"

"there is nothing at all i can fault and this camera gives us confidence when going out and watching what the puppy is up too : thank you"

"installation was very easy i installed 3 separate cameras in her flat in around 15 mins"

"they send convoluted link to cancel storage which is well hidden on the website and storage sites these are two different sites b the way "

"the camera is pointing at my gate it also doesn’t record properly don’t know if that’s to do with a faulty sd card?"

"more come if nobody is there to scare them off and it works well for that"

"can't comment on the android app as it will not run on my 5 yr old android phone previously an lg flagship model not a cheap clone "

"38 am when both me and my partner were asleep"

"i cannot fault these cameras"

"my only gripe is that the connection is often laggy but that could be due to my network"

"the camera appears to be cheap but you will need to subscribe to cloud at £60 yr to use this camera"

"you want to end up with something that you can get additional charge of £65 for using it this is the right product for you!"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"3 there is no option to make the motion alerts active inactive based on your location this would be a neat feature as although you can schedule hours of operation these can change based on your day to day routines i emailed their support re points 2 and 3 and was impressed to get a very prompt answer"

"cheap chinese rubbish i'm afraid"

"more expensive did not mean better i had a more expensive one and it had the most limited functions of all of them"

"you can hang it upside down and the settings let you flip the image so everything works great"

"i wasn't expecting amazing quality as it was just to watch over the dog crate but i can't recommend a product that refuses to work"

"with the registration problem sorted the software simply works and does what it needs to do"

"cons night time image is poor however this is to do with aiming the camera out of a window it suffers with ir glare however if there is a light source outside still functions well enough"

"i’m getting very reliable motion detection can play back from the sd card set up camera with pan and tilt and set the viewing position to a favourite so if i pan tilt just hit favourite and it will return to your favourite position i haven’t tried using camera with alexa i’ve set it up but haven’t found a reason to try it yet so can’t comment on if it’s good or not at the moment i can’t fault the camera or app"

"many thanks miss k doore"

"after reading some clearly fake reviews and some negative ones i still decided to buy this product as one thing i did not see was a negative review on network security"

"the one minor hurdle to installing the camera was that i needed to switch my mobile phone over to the 2"

"the software is sufficient for monitoring your home at times the camera movements can be a little sluggish in terms of response to your gestures but simply tapping in the direction you wish to move seems to work better than holding your finger on the arrow"

"it was really a very bad experience to buy this product"

"would not recomend"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"i asked to return because i was sick and delay 1 days and not allowed to return it is unfair"

"the only thing i don’t get along with rather than dislike is that on the app when you rotate the camera the lag can be annoying or maybe it’s too sensitive?"

"microphone and speaker output was very clear"

"you can turn the night vision off so you don’t get the infra red glare on your window if you’re using it on a window ledge looking out onto your garden it’s relatively easy to set up"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"you can't view your memory card recordings unless you are viewing from the same internet connection so you can't view recordings away from home on your phone like i can with my other camera"

"keep going offline and not working making it useless"

"footage we found video it from a diff device of device app is on works well also another issues we found when playing footage back and camera is being moved on video it’s very noisy but would def but again def worth the money"

"i was more than a bit dubious about the purchase of the wansview q5"

"i’ve seen some negative reviews but they are wrong"

"brought this just to monitor my autistic child at night and olaying with his older brother as he needs constant to protecting from harming himself and his brother"

"the app gave good instructions during setup and after a few weeks of operation haven’t had any issues with the software"

"the software is sufficient for monitoring your home at times the camera movements can be a little sluggish in terms of response to your gestures but simply tapping in the direction you wish to move seems to work better than holding your finger on the arrow"

"installed wansview phone app and camera worked fine but delay in image meant real time detection was lagging"

"there is a speaker to allow two way communication but the quality of the speaker isn't great but definitely not an issue"

"as money is generally tight i’m now left with this piece of equipment i’m going to have to sell on"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"if you are thinking in the same way you might be wrong as well"

"night vision is in real time colour and you can turn off the light to stop the glare"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"my other wansview cameras have the ability to nominate an area to respond to the motion detection and ignore the rest but i have not been able to find out how to do this with this camera so not even sure if its possible"

"these drop outs can last from a few minutes to a few days"

"images are grainy and the audio is very tinny"

"working with wansview support they identified and corrected several issues and the latest version of the app v1"

"it also isn't made clear that there is no alternative to configuring the camera via the ios android app there is no way of configuring via a pc or direct via a web interface even though the camera presents a local wifi network and allows devices to connect and appears to have a web server which simply replys "403 forbidden" "

"ok i get up in the morning and my garden gate is always open someone is opening it i don’t know why or if they’re coming onto my property or what they’re doing and it’s annoying and worrying me"

"put in your wifi password blah de blah de blah"

"instructions were limited and basic and not too hard to work out no option for uk so go with the dublin choice for set up"

"this is a flippin' joke"

"the actual camera only moves when you move it manually on your phone and does not naturally track movement"

"it seems to be very accurate maybe too accurate"

"personally i will not invest in this companies products again as i did not find it reliable"

"now free storage not accessible user name and password on wansview site different from camera login and also different from storage login"

"wansview not only met my needs as a truck driver that’s able to monitor my vulnerable mum miles away i also take my mum to dementia clinics and have recommended these cameras to all the other concerned family members of other going through the same anxieties as our family was but no more thanks wansview"

"i haven’t used the night vision or motion detection in this application so can’t rate them but i am intending to buy at least one q5 for my own home and i want to trial the outdoor w4 camera down at the hall to monitor the car park area"

"it's a scam"

"my advice to those that have had a bad experience is to try again and follow the setup instructions to the letter"

"the camera motor does have a lag"

"i’ve tried endlessly but could not get this camera up and running very disappointed even signed up for the monthly plan but made no difference i’m going to return as it’s completely useless"

"4 ghz any other frequency was not possible to connect"

"keep it bloody simple"

"cons night time image is poor however this is to do with aiming the camera out of a window it suffers with ir glare however if there is a light source outside still functions well enough"

"i set mine so that outdoor events like car headlights birds and waving trees did not alert"

"the app is simple to control and full of useful features the one thing i have a nag about is family members are not able to view video clips that are saved just screenshots but apart from that it’s"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"after a faulty camera which was sent back i was sent a replacement camera and contacted by their customer service by email they did really want to assist or so i thought!"

"camera is getting a bit warm after some timw of usage but it doesn't make it inoperable"

"it’s a relaxing image to have on the tv when we’re in the room and not using it for programmes and the picture quality is very good the only small problem being slight reflection from the glass as it is viewing outside from inside the house"

"for me it loses a couple of stars because of that 10 sec recording issue"

"android app refuses to launch without location & local storage permissions"

"posted a question about this that was not answered"

"the camera works really well if i'm sat in the other room but as soon as i try to access the console through the app nothing happens"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"my final point is the quality very impressed with both daytime & nighttime images with ability to disable the infra red at night too"

"one down side to the camera is the limited wifi range"

"can always cancel after a month if there is no improvement"

"i don't have this problem with any other wifi device including my security cameras which are outside on the walls"

"our alarm recently went wrong and after getting a quote for £650 to have it fixed i thought i'd try some more modern security options"

"update: it's now 21st fen i can now view alerts but i am having alert notifications when there are no alerts"

"if they were to upgrade the software to give you the option to 24 7 record this would be a 5star product easily"

"i initially bought this camera to monitor my pets as mysterious scratches were appearing on the dining room table reading wansview website they said their cameras were onvif compliant so would work with blueiris which i already have with outside cameras so no need for their cloud storage and all cameras in one place"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"there are a few minor downsides but definitely not enough to knock a star off the review"

"it will be 2:30pm but i will get an alert for 6:26am but there is nothing there i am also now unable to save any of the alert videos to my phone it just doesn't save it and if it does it tells me there is no video to view"

"so the multiple view is a complete waste of time"

"very disappointed"

"only issue i have is power cord should be white"

"1 extension if you need more length and these are no more expensive than usb cables"

"crap camera and very noisy!"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"i have turned these to the lowest settings which work well but get the odd false alarm"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"then another issue was the camera telling me that the memory card had a problem which turned out to mean it needed formatting first but i found an option in the software that means the camera can do this for you"

"many false alarms"

"the picture is fine not any better than the cheap chinese no brand its replacing"

"the main problem is when you try to view more than 1 camera you select a 4 camera window or swipe left it only shows 1 at a time"

"wasted my money with this it works on 2"

"this cause problems at night due to the reflection off the night vision lights"

"don’t know if that’s the app or 4g or wifi connection issues"

"the power cable is nice and long i have the camera mounted upside down at the top of the window the image can be flipped and the cable runs across the top of the window and all the way to the floor"

"don’t waste your money"

"after initiation the update the camera turned off and stopped working"

"has anyone else has this problem?"

"this is after the latest update that seems to have fixed a few other issues but without a permanent live view i can't give it more than one star as a baby monitor"

"if you intend to get a cheap camera that supports pan and tilt for your home to monitor things you will not go wrong with the tapo c200"

"i ended up having to forcibly disconnect my phone from the wifi while the camera was trying to connect"

"the other issue was that the camera appeared not to be recording clips on detecting motion"

"poor nightvision the ir nightvision is not great!"

"completely waste of money"

"this is really annoying as without live streaming you cant keep recording nor is there snapshots or motion"

"have tried everything and every range of sim card yet there is a huge problem"

"crap camera and very noisy!"

"stay away dreadful product"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"the instructions are pretty poor i suggest you need to look at this problem personally i would not buy the two together camera is fine on it's own"

"tried hitting the "retry" button and it repeatedly failed far too quickly for it to have even attempted a substantive check"

"whilst the hardware produced by such firms may be ok i always have concerns about the robustness of their software and privacy issues"

"the other niggle was the sd card issue mentioned above"

"it’s almost misleading as during the night it only shows what is directly in front of the camera"

"if notifications are on be prepared to get bombarded but at a delayed rate"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"that way the device or memory cards being stolen will not mean the loss of footage"

"the play back is very laggy and not easy to view back recorded footage very time consuming"

"reboot time is fixed at 3am"

"iv had cheap cameras in the past which have concerned me for security reasons"

"the camera can be left on auto day night mode or forced permanently into day or night mode"

"still not operational and now too late as location is shut down due to virus outbreak"

"not sure if this is a coding issue or me being dim"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"i dropped the camera from approx 5’ onto concrete snapped one of the bracket lugs but camera itself not damaged and working fine"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"dont use the auto restart it can randomly completely screw up the setup when it goes wrong and it will use the manual option in the app"

"awesome little camera you are pretty limited and stuck within the tapo app but i’m sure updates will come ie there is no patrol mode just virtual and horizontal scan"

"again it "could only be controlled locally" and the check screen failed instantly on every retry"

"this rubbish is going back cant beleive this cr** is tp link branded"

"utterly useless"

"to prevent it or help it if it got stolen again i bought this lil camera"

"the box says the unit is a c200 but the app says a kc110 kc115 it is utter junk and i would not engage with tapo or tp link again"

"further in addition to remote access using the tp link camera ios or android app you can also stream live views to any alexa device that has a screen and similar kit from google"

"now have no picture assistance useless"

"it has two rtsp feeds one 1080p hd and another lesser quality"

"i bought this camera after spent hours viewing other people feedbacks"

"it looses connection and freezes even with the app !"

"poor sound"

"may not be ideal as purely security camera unless well hidden"

"this is outrageous advice which would have all sorts of privacy implications which i am not prepared to contemplate"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"another problem to add to the long list"

"this review is likely more about failings with the tapo app and or any underlying apis rather than the device itself which in itself "seemed" functional however since both need to operate seamlessly to effectively utilise the latter the problems described within render the camera virtually unusable"

"i'm using this with a 32gb sdhc card to record video so no ongoing cloud payments"

"i can see how this can be immensely valuable to people with animals that needs to be left on their own or with babies whose parents would like to interact with them without physically disturbing them!"

"i had purchased this to monitor outside through a window however this does not work"

"i'm still learning with this little fella but whatni did find easier for me is to put it on the 'motion detection' setting for recording as opposed to continuous recording then i don't have to through hours of footage"

"some of the app features can not be used as the camera firmware is not supported which would seem a shame"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"no way to set duration for clips recorded after each trigger it carries on recording way too long"

"but having issues with the mic 🎤 and speaker 🔈 quality isn’t great"

"would have returned for refund but missed the return window"

"paid £25 and is good for that but made in china it’s ok for that price and all works great app is really easy to use shame it does not have a zoom just on the screen can go in more but then comes a mess mic speaker are poor a good starter camera"

"since it was purchased as a baby monitor to use via echo show the picture wasnt bright enough"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"the troubleshooting is lacking instructions"

"4ghz wifi as camera and phone have to be on the same wifi for installation the camera is not 5ghz compatible"

"i can't do much with an item that's got the wrong plug"

"i have a 64gb memory card installed and the biggest benefit from recording video so far has been seeing how many cats use my garden as a thoroughfare"

"camera video stream can be viewed through a google nest hub limited view time only although any other configuration or playback of recordings must be done through the app"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"update: it was just one of the cameras causing the issue"

"in the app it constantly shows the camera as offline or says no internet even though i could stream podcasts radio"

"waste of money !"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"activity zone adjustment is a gimmick not functional if it sees it it will get recorded basically"

"privacy mode stops the camera recording video and sound"

"if however you have access points and or extenders then it might be a nightmare it will connect to your main router but not to extenders or access points in order to do that you have to disable ap on those devices and the enable it after you have set up the camera"

"i was off down the pub while he slaved away rigging this gadget up"

"having tried it i can see most facial characteristics well enough to be able to make people out in low light situations"

"doesn’t record on auto detect but does detect and sound sounder so fault in unit"

"during daylight this is a fabulous bit of kit but at night it is not much good"

"bad points when logging into the ios app after set up ios tries to use a new suggested password rather than the one already set up and saved in keychain"

"they tried it a couple of months later and it didn’t work and was unable to return as this was outside the return window"

"dose anyone how to keep it recording without the app being opened"

"cannot be beaten in price vs performance"

"zoom not too clever seems to distort the picture"

"i’m very disappointed in tapo!"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"the skill app whilst easy to set up is full of bugs the latest one is that even if you turn off notifications it notifies you of every event"

"" this is incorrect privacy mode does not physically close the lens"

"like all similar products can't see through double glazing at night due to infared reflecting off the surface"

"unless our flat is somehow haunted without our knowing these alerts must be bogus"

"there is a strange lens flare possibly because the ir light is too close to the lens and light reflects directly back into the camera"

"i'm going to try one more configuration then if issues still exist i'll be returning both cameras as not fit for purpose"

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"this makes it evidentially useless as a security camera"

"the speaker is reasonably loud for when you want to two way call or alarm however the design choice to put it at the rear of the camera has obvious sound issues"

"the loop function allows it to record continuously so you don't need to worry about having to clear old files or change sd card when full"

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"for shooting through windows at night turn of the auto mode and set it day only this switches the night vision leds off but you will outdoor lighting to compensate"

"in summary i can recommend the tp cameras however please ensure you allow enough time beforehand for ample set up and troubleshooting to avoid future issues"

"i have been on their web site but it doesn't even show me which way round to put the sd card into the slot in the camera"

"much better than i was expecting it to be as i bought it as a visual deterrent due to its size but i’ve been pleasantly surprised by the quality of images captured"

"" this is incorrect privacy mode does not physically close the lens"

"easy set up and i'm rubbish with instructions"

"item was faulty sound and mic didn't work"

"i wouldn’t recommend"

"after reducing the motion detection sensitivity to its lowest level and reducing the field of view used to detect motion the alerts are now less frequent but still occur for no apparent reason"

"getting into the "more" section works once every three tries and when there sometimes it fails to show you live feed so have to go out and back in again"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"once can even take a still photo if one wanted"

"i recently had the catalytic converters stolen off my prius and was very p*****off about it!"

"firstly can i say that i am surprised by some negative comments given the price of this camera and what it packs"

"only two minor issues 1"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"also when i try and retrieve the recording it shows a small picture icon of the recording but when i try and open it to watch it it opens a black screen with a play button which doesn't do anything"

"if i have one niggle is that if you're using this as a security camera the plug is so easy to undo maybe they should come up with some sort of screw connection with maybe an allen key to tighten so it cannot be easily pulled out apart from this the quality is good but it's a shame you cannot use it with with echo dots without having a fire tv it will be nice just to ask the dot to show the camera and to choose what device you wanted to show on i"

"i bought this camera to replace a baby kimcam and now that i've the tp link tapo i'm going to miss my old camera"

"secondly the live feed is not continuous on your phone evry few minutes it keeps asking permission if you want to continue absolutely horendous device no such issue with yi cameras"

"after that it seems to lose the connection or something went wrong again and i’ve got red light on the app says the camera is offline and the camera doesn’t reset or tries to do anything"

"most other cameras have standardized on micro usb for power but this has its own transformer and connector which i find an inconvenience"

"do not buy the sd suggested as they are defunct and not even the correct format for the camera"

"i note from other reviews that others had similar problems with the 128gb"

"5 allowing the app every permission still no luck"

"lead is not long enough for something like this you would want it up high or in a corner horrible black lead hanging down"

"it would be a 5 star from me if the recorded audio is better i find the audio very poor at a few feet away you cannot make out what i was saying"

"i appreciate that this is the budget end of tp link's range of cameras but even so i was not impressed with the picture quality when compared to similar priced cameras the camera was also jerky and noisy when rotating"

"streaming to google hub is almost impossible as it looses connection or freezes"

"in my kitchen i had a pest control plug attached which had a red light permanently on"

"the only way to record footage is to store it locally on an sd card which is not included"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"within a fornight had to send one back as it failed"

"but i'd rather have too sensitive than not enough"

"for most people i don't know if this would be a problem but it's worth bearing in mind that using something like zoneminder shinobi ispy etc"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"no sd worked and you keep hearing the same sentence 'there is a problem with the sd card' and failed to format"

"however night vision is not great"

"i'm very impressed at the quality for such a low price"

"as expected the ir lights in night mode are no good as they bounce off the window blocking any image but day mode and some outdoor flood lights connected to a photocell fix my night viewing issue"

"however speaking through the app to the camera sounds a lot better"

"my only quibble is that it notifies you of every little movement"

"won't connect to alexa!"

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"image quality is very good but sound is poor & garbled speech generally unintelligible"

"also able to access from 3rd party ip cam software but without camera positioning"

"the camera could not retain memory positions"

"i have put a memory card in it so there are no subscriptions either"

"from the app on your phone if you are away from home"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"very cheap at £24"

"technically this is false"

"the audio recording sounds a bit poor"

"i would advise to ignore a 128gb and use a 32gb which gives a massive 4 5 24hour recording"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"the replacement is just a poor"

"at night turn off i fared less and use outdoor pir lights or as i do street lights!"

"the reason i give 1 star is because after 1 month of use the camera started rebooting by itself without any option activated to do so and its very annoying during the night when it does that allmoste eveey hour"

"the problem with this is if you wanted to quickly view all cameras you can't"

"the image looks cloudy and unfocused"

"it was hard choosing because some offer subscriptions or are quite expensive"

"full pan tilt zoom in 1080 hd for £25 tech is so good and cheap these days took me 2 mins to set it up and its great for wildlife watching as in here on the bird feeder or with night vision to see nocturnal ones later brill"

"no preview image of what triggered the cam could have been a cars headlight fox or an uninvited visitor fly tipping by your fence"

"also of forcing you to use an sd you can't even format the old sd you have forcing you to spend a large amount of money to try various brands of which at least with luck one will working"

"most cameras have a ring of at least 6 ir led's surrounding the lens this one only has a line of 4 relatively small leds which don't really give much illumination!"

"thankfully nothing ever did but i goes to show ensure you set up these cameras properly and maybe test them for a week in advance to iron out any kinks"

"i had bought this to use as a baby monitor but found in some houses we visited the wifi didn't stretch to the room and hence didn't work"

"so i bought 2 of these one for my dogs cage upstairs and the cage downstairs because my dog has had a major surgery where i need to see him tplo where he broke a ligament and these cameras have worked the charm they record when he is moving and when it hears sound and the night vision is brilliant i'm"

"if you plan on using it to monitor for an event like a take away delivery dont plan on doing it on an echo show or spot or firestick as it cuts off after about 5 mins its fine on the app though so again its down to low quality skill software"

"for the price it's not going to be beaten"

"the features of the camera are wonderful i wasn’t expecting much but now i have ended up buying a 2nd device"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"i have 2 and have both linked so i only need to swipe the picture on my phone to see the other camera"

"activity zones could be better but i will play with these a bit more before giving up completely"

"there is no option that your wifi is fine not the option that the camera is wrong"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"however this also consistently failed after attempting to assign a location to the re added device as did every retry"

"also doesn’t connect to amazon echo dot 5 as stated"

"the app "feels" buggy unstable and immature certainly compared to it's kasa counterpart and in my humble opinion tp link would be better served by consolidating control of kasa and tapo products into their more mature kasa app and api and focusing on the kasa brand"

"it’s by far the worst i’ve seen it is so bad that it might as well not have the function"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"and again the device eventually disappeared from the tapo app devices screen leaving me with no recourse but to reset re add it over and over again"

"as soon a it’s more than 6foot from the rooter it pretty much stops working we’ve a full mesh network with boosters and it’s terrible on this"

"i am trying to send it back but amazon only grants returns for a month before it makes you jump through hoops"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"i had problems setting up as could connect to camera as in guide but then kept failing part way through setup then i realised the following"

"that requires port forwarding on the router and this camera doesn't support that"

"even with the sd card installed the camera has a disgusting option that delete the entire motion notification log from the previous day"

"understand that as a security camera there can be a few issues with offline storage as the sd card can just be taken out of the camera can be smashed to bits along with the sd card but as this isn't the main reason for my purchase this doesn't bother me"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"would be alright for maybe 3 4 metres but anything more is terrible"

"if that's ok for you then really there's little to complain about"

"when motion detection is activated it makes a alarm noise to warn anyone that it is recording"

"so at the end you are stuck wasting a good hour each day going through clips recorded at various playback speeds to see what triggered the cam"

"i like that the sd card is hidden and not easily accessible if you don't know where to look for it"

"all the cheap other ones have issues with the software they use"

"playback for review is difficult as it captures so"

"poor show errors are confusing and contradictory"

"accessing recordings is good compared to others where i could never load recordings "

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"both trigger separate high quality feeds to record and i make it so that if anyone steps on the front of our property the software beeps"

"the software tapo is very handy"

"this is not a first time to buy an indoor camera hopefully don’t broken after a year"

"not sure what i am going to do now?"

"for the price you really can't go wrong"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"unfortunately the onvif profile it support doesn't not support ptz or rather pt since this camera has no zoom"

"pan and tilt work well no zoom capability"